Dubai Taxi Company and National Taxi have renewed their partnership on the "Hala" service for a further five years, keeping more than 7,700 taxis available for booking through the Careem app. The extension cements one of Dubai's most widely used transport arrangements, which lets residents and visitors book official city taxis directly through Careem without needing a separate app.
The Hala service, launched through cooperation between Dubai Taxi Company, National Taxi and Careem, has become a staple of daily commuting in Dubai, combining the reliability of regulated taxis with the convenience of app-based booking. By renewing the deal for another five years, the two taxi operators signal continued confidence in the digital-booking model as a core part of Dubai's public transport mix.
Keeping a fleet of more than 7,700 taxis tied to the scheme reinforces Dubai's position as one of the region's largest markets for app-based taxi booking. The renewal comes as demand for reliable, readily available transport continues to grow in the emirate, driven by rising population and tourist numbers.
Officials from both taxi operators described the extension as a sign of the long-term stability of the partnership between traditional taxi operators and digital mobility platforms in Dubai, with the arrangement expected to keep expanding as the city's transport needs grow over the coming years.